Agreement between User and Pay Now Direct, Inc

Hello from Pay Now Direct, Inc, a California Corporation. Our website located at www.paynowdirect.com (the “Site”) is composed of various web pages operated by Pay Now Direct, Inc. and our software and services are offered to you based on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.paynowdirect.com and our software constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of them for your reference.

Pay Now Direct is a provider of: 

1. Downloadable software 
2. Website development services 

Privacy

Your use of www.paynowdirect.com is subject to Pay Now Direct’s Privacy Policy. Please review our Privacy Policy at https://paynowdirect.com/privacy-policy/ , which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting www.paynowdirect.com, sending emails, and purchasing software from Pay Now Direct constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Pay Now Direct, Inc, is not responsible for third party access to your account that results from theft or misappropriation of your account. Pay Now Direct, Inc, and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Children Under Thirteen

Pay Now Direct, Inc, does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.paynowdirect.com only with permission of a parent or guardian.

Cancellation/Refund Policy

Money Back Guarantee

You are fully protected by our 100% Money Back Guarantee. If during the next 7-days you experience an issue that makes the plugin unusable and we are unable to resolve it, we’ll happily consider offering a full refund of your money.

We stand behind our plugin’s quality and your satisfaction with it is important to us. If you experience problems with the EBT Payment Integrator or Bulk Order Uploader, we will be happy to provide a full refund within 4 days of the original upgrade or purchase date.

Refunds will be offered at our sole discretion and must meet all of the following conditions fully:

• You are within the first seven (7) days of the purchase of the plugin.
• Your issue(s) derives from not being able to install the plugin properly or get the plugin to perform its basic functions.
• You have attempted to resolve your issue(s) with our support team by creating a support ticket through email at ticket@paynowdirect.com located on the website and in the plugin’s admin settings.
• No refunds will be granted after the first seven (7) days of the original purchase whatsoever.
• Refunds will not be granted for missing feature(s). If you are not sure we support a specific feature, please contact us at sales@paynowdiect.com or our live chat, or our phone number 415-727-8020 during business hours (m-f 9:00 AM to 5:00 PM Pacific Time) 
• Issues caused by conflicts with 3rd party plugins, themes or other software will not provide grounds for a refund.
• Refunds will not be granted if you simply decide not to use the module.
• By upgrading, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions. 

Links to Third-Party Sites/Third-Party Services

Pay Now Direct, Inc and its website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Pay Now Direct, Inc and Pay Now Direct, Inc is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Pay Now Direct, Inct is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Pay Now Direct, Inc of the site or any association with its operators.

Certain services made available via Pay Now Direct, Inc are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.paynowdirect.com domain, you hereby acknowledge and consent that Pay Now Direct, Inc may share such information and data with any third party with whom Pay Now Direct, Inc has a contractual relationship to provide the requested product, service or functionality on behalf of Pay Now Direct, Inc users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use www.paynowdirect.com and its software which is strictly in accordance with these terms of use. As a condition of your use of the Site and software, you warrant to Pay Now Direct, Inc that you will not use the Site or software for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the website and software, such as text, graphics, logos, images, code, as well as the compilation thereof, and any software used on the Site or downloaded from the site and its affiliate Freemius www.freemius.com, is the property of Pay Now Direct, Inc or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content or software, in whole or in part, found on and through the Site owned by Pay Now Direct, Inc. Pay Now Direct, Inc content and software is not for resale. Your use of the Site and software, does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content and software solely for your personal use, and will make no other use of the content without the express written permission of Pay Now Direct Inc and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Pay Now Direct Inc or our licensors except as expressly authorized by these Terms.

Use of Communication Services

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

Pay Now Direct Inc has no obligation to monitor the Communication Services. However, Pay Now Direct Inc reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Pay Now Direct Inc reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Pay Now Direct Inc reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Pay Now Direct Inc S sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Pay Now Direct Inc does not control or endorse the content, messages or information found in any Communication Service and, therefore, Pay Now Direct Inc specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Pay Now Direct Inc spokespersons, and their views do not necessarily reflect those of Pay Now Direct Inc.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

Materials Provided to Pay Now Direct Inc and Posted on Any Pay Now Direct Inc Web Page

Pay Now Direct Inc does not claim ownership of the materials you provide to www.paynowdirect.com (including feedback and suggestions) or post, upload, input or submit to any Pay Now Direct Inc Site or our associated services (collectively “submissions”). However, by posting, uploading, inputting, providing or submitting your submission you are granting Pay Now Direct Inc, our affiliated companies and necessary sublicensees permission to use your submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your submission; and to publish your name in connection with your submission.

No compensation will be paid with respect to the use of your submission, as provided herein. Pay Now Direct Inc is under no obligation to post or use any submission you may provide and may remove any submission at any time in Pay Now Direct Inc S sole discretion.

By posting, uploading, inputting, providing or submitting your submission you warrant and represent that you own or otherwise control all of the rights to your submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the submissions.

Third Party Accounts

You will be able to connect your Pay Now Direct Inc account to third party accounts. By connecting your Pay Now Direct Inc account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

International Users

The Service is controlled, operated and administered by Pay Now Direct Inc from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Pay Now Direct Inc Content accessed through www.paynowdirect.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Pay Now Direct Inc, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Pay Now Direct Inc reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Pay Now Direct Inc in asserting any available defenses.

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Pay Now Direct Inc agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY MADE TO THE INFORMATION HEREIN AND PAY NOW DIRECT INC AND ITS SUPPLIERS MAY MAKE CHANGES IN THE SITE AT ANY TIME.

PAY NOW DIRECT INC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. PAY NOW DIRECT INC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PAY NOW DIRECT INC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF PAY NOW DIRECT INC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

Pay Now Direct Inc reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Pay Now Direct Inc as a result of this agreement or use of the Site. Pay Now Direct Inc S performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Pay Now Direct Inc S right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Pay Now Direct Inc with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Pay Now Direct Inc with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Pay Now Direct Inc with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

Pay Now Direct Inc reserves the right, in its sole discretion, to change the Terms under which www.paynowdirect.com is offered. The most current version of the Terms will supersede all previous versions. Pay Now Direct Inc encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Pay Now Direct, Inc welcomes your questions or comments regarding the Terms. We can be contacted at the following:

Email: contact@paynowdirect.com 

Pay Now Direct 

17200 FootHill Blvd

Castro Valley, CA 94546

 Telephone number: 415-727-8020

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Effective as of December 16, 2022